Public Workshop - Mar 26 -27 - Business Communication MasterClass

Today’s audience is more sophisticated,diverse and demanding. Now, more than ever you need to learn the skills to manage your message as it crosses generations, industries and cultures; and travels, via multiple mediums, across the globe.

The National Speakers Association,Australia’s leading industry body for professional speaking brings you the “Business Communications MasterClass” of a lifetime.

Seven leading edge presenters, totalling over 100 years of international speaking, training, coaching and facilitation experience, will take you to new levels in your business communications, interactions and results.

Who should attend?

Chief Executive Officers, Middle and Senior Managers, Front Line Staff, Supervisors,Team Leaders, Sales Professionals, BDMs and Business Leaders. In fact, all of us, for whom COMMUNICATION determines our success.

This amazing line-up has been designed for anyone responsible for Leading Organisations, Managing Operations and Project, Unifying and Coaching Teams, Managing Performance, Creating Engagement, Focus and Direction, Influencing Individuals and Teams, Selling and Managing Relationships.

This MasterClass will deliver:

• The science behind ”HOW” human interactions work.
• How to have those much needed conversations with Senior Executives.
• The “missing links”, between Leadership, the skills of Influencing and Results.
• Ways to create REAL Relationships that have HONESTY and FUN, together.
• A shift from “Pretend Listening” to DEEP ENQUIRY LISTENING”
• The behavioural distinctions that produce connection and intimacy.
• The ART of structuring a compelling message, resulting in co-operation.
• The impact of opening statements to set the scene and shift perceptions.
• Creating closing statements that produce alignment, agreement and action.
• The power of body language and how to use it to your and your clients’advantage.
• Rapid ways of creating RAPPORT with individuals, groups & audiences.
• How to use Intensity, Energy, Movement and Voice, to strengthen your message.
• A Neuro-science view of connecting and engaging heart and mind.
• Managing ‘in the moment’ impromptu speaking.
• Methods for converting sales which focus on client needs.
• Tips and techniques to increase your speaking power.
• Learn little known techniques used by the experts.
• Pitch with increased confidence and believability.
• Sales presentations that have you be more memorable than your competition.
• Take your speaking competence to the next level.
• Structure a perfect presentation.
• Tell brilliant stories.
• Add humour to any presentation.
• Incorporate marketing magic to your business presentations.
• Add interactivity where it will enhance learning.
• Demonstrations of how to keep audiences on the edge of their seats.

Presenters

	Presenter	Whats in it for me?
	Colin James CSP Conversations with the Senior Executives This stimulating session explores the different situations and reasons that we both need to and avoid having those ever important conversations. It looks at how to take them out of your head and have them productively in reality and truly make a difference. www.colinjames.com.au	• You will shift the thinking inside of your head from “I’m not sure” to “ Yes, I can, now!” • A set of techniques that will get you the appointment and put you inside their door. • Skills that will make it work smoothly, get you heard and produce agreement.
	Terry Hawkins CSP Communication Connections (The Skilful Art of Engagement) HOW to get someone’s attention, increase engagement and have FUN whilst really LISTENING and “Getting it”. Understanding the things we do unconsciously, that get in the way of us producing remarkable results. www.peopleinprogress.com.au<	• Increased awareness, observation and choices about HOW. • Concrete tools for creating that elusive and magical engagement. • A way of taking Listening to a new and deeper level. • Techniques for bringing a group or audience on board with you.
	Steve Jensen Increasing Sales through Clear Communication not Hype This session explores communication as a way of deeply connecting to the real NEEDS of the person, the group, the audience or the organisation. It will look at rapid rapport, skillful questions, when to ask and what to ask. Using body language and gestures to enhance sales conversions. www.impact-training.net	• Skills around rapport that build immediate and long term relationships. • An awakening to the variety, precision and power of questions. • The ability to draw out questions that not even the client knew were there. • A way of selling with Ethics and Values in place.
	Bruce Sullivan CSP Relationships that are Real, Vibrant and Fun This presentation will venture into the world of Distinctions of what produces genuine interest and connection. It is brave enough to talk about what it is that is needed to allow Intimacy to turn up and stay. It also looks at the conversations that are required to handle those times of dis-satisfaction and HOW to have the conversations to value the differences. www.BruceSullivan.com.au	• The skills and the confidence to deal with the wonderful appreciatively and difficult courageously. • To express yourself in a way that is easy for others to hear you and get what you mean as well as what you say. • To accept, deal with and live around the many different situations that relationships offer.
	Dr Stephanie Burns “Finding the Missing Links between Leadership-Influencing and the HOW it all happens or doesn’t” Raise your awareness of WHAT is going on in the COMMUNICATION and HOW you can make it different in the moment. www.stephanieburns.com	• Find HOW your communication is impacting others positively and not. • Understand the process of getting your message received and acted upon. • Minimising miscommunication and what looks like resistance and increase co-operation.
	Glenn Capelli CSP Getting your message out, across, received and acted upon with fascination! Glenn will bring his extraordinarily creative and innovative approach to produce the most unique shifts in Thinking, Imagination, Decision Making and Belief in what is possible in the communication process. New ways of getting your message out, across, received and acted upon will fascinate you and stimulate you to developing new ways to behave, think and to be. www.glenncapelli.com	• Practical skills for changing your and others’ minds. • Innovative ways of working with others to produce new and exciting results. • A new found flair and vitality for presenting, facilitating and getting your message out there and remembered.
	Amanda Gore CSP Bringing Life, Positivity and Vitality into your workplace Amanda brings sound, simple ideas on how to live your work life more fully, productively and with more fun in a world that is more complex every day . This session will have you thinking, discovering, questioning, laughing with amazement that life could actually be this easy and invigorating. www.amandagore.com	• A new way of seeing and thinking about how easy life could be. • 5 steps to making relationships, negotiations, meetings and presentations more productive, energising & fun. • A way of changing your organisation’s culture at a lower cost than you ever thought was possible.

Investment

Book one (1) place for $1375
Book five (5) places for $5500
Book a table of ten (10) places for $9900

or

click on special rate icon for details if you are an ICAA member or book here instead as an ICAA member

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